Now hiring a Crisis Nursery Coordinator (Social Worker)!

The Crisis Nursery Coordinator will provide daily management of the crisis nursery, including modeling and overseeing the implementation of appropriate behavior management techniques and the weekly curriculum, coordinating transportation for children, and communicating status of children to the parent/guardian.

In addition, the Crisis Nursery Coordinator will coordinate and oversee the developmental assessment of children in care, will work with assigned childcare providers to ensure that Individual Service Plan goals are carried out for each child, and will provide developmental support and/or sensory-based trauma interventions to children in care.

The Crisis Nursery Coordinator will maintain day to day compliance with the Ohio Department of Jobs and Family Services licensing regulations and the CARF standards that apply to the agency, including maintenance of children’s records, ratio requirements, menu preparation, and critical incident review.

Also, the Crisis Nursery Coordinator will provide supervision to shift supervisors and will prepare the monthly staff schedule and complete bi-weekly payroll. Other tasks not listed here may be assigned to the Crisis Nursery Coordinator.

Please visit the agency website to learn more about the services Providence House provides to children and families prior to applying for this position.

Candidates must be an LSW or LISW, and two years of experience in group home, residential children’s centers, or childcare center management is a plus.

Qualified applicants please submit a cover letter and resume to if interested in being considered for this position.


Childcare Opportunities

There are currently two openings:

1 - Crisis Nursery, Monday through Thursday, 7 am to 5 pm, Infant Care Specialist - Looking for candidates with at least two to three years of experience working with infants birth to 18 months old, and who are skilled at effectively caring for the physical, emotional, and social needs of infants while introducing them to toys and activities that will enhance their cognitive development.

2 - Crisis Nursery, Monday through Thursday, 4:30 pm to 9 pm, Childcare Provider

Providence House is a licensed crisis nursery; we provide 24/7 care for children ages birth through 10 whose parents are experiencing a crisis, such as unsafe living conditions, medical or mental health needs, or substance abuse treatment needs.  Children are placed voluntarily by their parent/guardian and stay with us for between 24 hours and 60 days.

In the Crisis Nursery, Childcare Providers are assigned up to 5 children each shift (8 during overnight hours) and are primarily responsible for all aspects of their care, including providing developmentally-appropriate educational enrichment activities and bathing/toileting/hygiene needs.  Care is provided in a trauma-informed way and there is a focus on positive behavior management. Each shift also works as a team to complete additional household duties as assigned.

Qualifications for Traditional Crisis Nursery positions:

- 21 years of age or older; High school diploma or GED equivalent required

- One year of direct paid childcare experience at minimum

- Able to accommodate evening, weekend and holiday work schedules

- Good verbal and written communication skills

- Valid State of Ohio driver’s license and CPR/First Aid certifications (may be obtained within six months of date of hire)

 The starting rate of pay is between $10 and $11 per hour; full-time positions include paid time off (PTO), holiday pay, overtime pay, mental, dental, and vision coverage, a 403(b) investment plan, short-term and long-term disability, and a small life insurance policy.

In the Wellness Nursery, children will be medically stable and ready to be discharged from the hospital, but have a home environment that is delaying their return home (homelessness, stabilized medical needs of child, further need for parent education and support, etc.), or will have an ongoing low level medical need.  The primary responsibility of the Wellness Nursery Childcare Provider is to provide high level nurturing care while also completing tasks related to assigned child’s daily care needs.  In addition childcare workers are required to monitor health and safety of all children, complete assigned housekeeping duties, and adhere to all state licensing requirements.  This position reports directly to the Wellness Nursery Shift Supervisor or Wellness Nursery Coordinator.

Qualifications for Wellness Crisis Nursery positions:

- 21 years of age or older; High school diploma or GED equivalent required

- Preferred Minimum 1 year direct STNA or MTA experience in a long-term care setting; experience in a childcare setting helpful

- Able to accommodate evening, weekend and holiday work schedules

- Good verbal and written communication skills

- Valid State of Ohio driver’s license and CPR/First Aid certifications

The starting rate of pay is $11 per hour; full-time positions include paid time off (PTO), holiday pay, overtime pay, mental, dental, and vision coverage, a 403(b) investment plan, short-term and long-term disability, and a small life insurance policy.

Requirements for Both Nurseries:

Physical Requirements

Candidate must be able to lift 40 pounds without restriction, bend at the waist, grasp, handle and lift weight overhead, and have mobility in sitting, kneeling, crawling and running which is required in daily course of childcare.

Personal Characteristics

Enthusiasm and dedication to work with infants and children

Compassionate to families and children in crisis

Flexible in adjusting to team needs

Responsive to direction


Neat Appearance

Interested applicants may send a resume to Emily Shurilla, Director of Education, Compliance, and Outreach, at

* Please do not call to check on your application. You will be contacted for an interview if/when an opportunity becomes available.

Employment Application - cannot be completed online; please submit by mail or fax, or scan and email your completed application.

For more information about our other available positions please email

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At Providence House, we depend upon our volunteers to support our children, our events, and an array of projects and services throughout the year. We invite you to help the babies and children of Providence House . . . with the gift of your time, talent & energy!

Childcare Volunteer: (back to positions menu)

Note: We are currently at capacity for childcare volunteers.  Please continue to check the website, as we will update this information when spaces become available and we are able to take applications.

  • Interested childcare volunteer applicants must be at least 21 years of age, and be able to commit to a weekly volunteer shift of 2 or 3 hours (9:30 am to 12:30 pm, 3 pm to 6 pm, or 6 pm to 8 pm); shifts are filled all 7 days of the week.
  • Childcare volunteers make an ongoing commitment to the agency by volunteering regularly over time.
  • In addition, applicants must complete documentation required by the Ohio Department of Jobs and Family Services (ODJFS):
    • Volunteer application
    • 3 positive references
    • Medical statements and TB test (forms provided)
    • FBI and Ohio BCII background checks (which can cost anywhere between $50 and $80).
  • Volunteers must also meet the training requirements set forth by ODJFS in compliance with our licensure (52 hours of training within the first year of service), including CPR and First Aid certification (can be obtained within 6 months of the start of volunteering).
  • Volunteers provide support to the childcare staff through direct work with the children, and through completion of laundry, meal preparation, and light cleaning tasks.

Please contact Emily Shurilla, Director of Education, Compliance, and Outreach, at or 216-651-5982 ext. 243, for more information.

Special Events and Administrative Support: (back to positions menu)

  • Volunteers are needed at various times to help with internal mass mailings and special projects.
  • Many volunteers are needed to build community awareness and host successful events at Providence House. We can use volunteer support before and during our two major annual events -  Luncheon (April) and Deck the House (December).

For information regarding special event and administrative volunteering, please contact Kayla Naticchioni, External Relations Coordinator, at or 216-651-5982 ext. 225.

Business Projects:(back to positions menu)

  • Business Consultants – corporate professionals occasionally need to provided consultation on areas unfamiliar to the non-profit sector; i.e. earned income ventures, special IT projects, strategic initiatives, market research, etc.

For information regarding business projects, please contact

Committee Participation:(back to positions menu)

  • Non-trustee committee members are valuable resources on Providence House board committees. Specific areas of focus currently include; government relations, fund development, strategic planning/business transformation, earned income ventures, governance/succession.

For information regarding Committee participation, please contact Jean Evans, Executive Assistant, at or 216-651-5982 ext. 222.

Done in a Day Projects:(back to positions menu)

These one-day only projects are a good fit for groups of 8 to 10 people, ages 18 and above.  Examples include:

  • Landscaping Projects - There are two main properties which require constant care and upkeep. We like to do a big Spring and Fall cleanup of the properties along with weekly maintenance throughout the year including lawn mowing, mulching, edging, weeding, leaf cleanup and minor gardening
  • Playground Cleanup - The playground needs monthly cleaning. All toys are disinfected, repaired and old toys are replaced
  • Painting Projects - There are interior and exterior areas which require either touch up work or need to be entirely re-painted. Typical projects consist of painting a room/porch or touching up numerous rooms with a high volume of activity. Occasional mural opportunities.
  • Gift in Kind Inventory - Groups help count donated items or items already in inventory for supply level and auditing purposes. Items can include food, clothing, toys, cleaning supplies and hygiene products
  • Attic Clean up - Groups sort through inventory and storage items to determine if items should be kept or channeled to other agencies.

For information regarding done in a day projects, please contact Bobby Richards, Facilities Manager, at or 440-724-5359.

Note: Participants in Done in a Day Projects must be at least 18 years of age.

Onsite Events:(back to positions menu)

  • Providence House can provide your company with speakers and a Providence House display for an onsite event for a wish list day collection, fundraiser or volunteer awareness, or brown bag lunch dialog on a range of issues related to child welfare and child abuse prevention

For information regarding onsite events or speakers, please contact Kayla Naticchioni, External Relations Coordinator at or 216-651-5982 ext. 225.

Student Volunteerism:(back to positions menu)

  • High School Student Service Program -
  • The service learning program is available as a three or four day experience depending on availability and is open to Junior and Senior High School students who wish to experience the many facets of working in a non-profit ogranization. Students are engaged in a series of activities in every department of the agency in a program that begins at 10am and ends at 4pm each day. Transportation to and from Providence House is required. Highlights of the program include:
  1. An in-depth orientation of the programming and services provided at Providence House
  2. Serving a meal to the children each day (Please note that interaction with the children will not extend beyond this activity)
  3. Researching grant and funding opportunities for the agency
  4. Developing educational activities for the children to be administered by our professional childcare staff
  5. Assisting External Relations Manager with mailings, event prep and other projects as necessary
  6. Working with Facilities Manager on facility-related projects, such as inventory work

For information regarding our student service program, please contact Emily Shurilla, Director of Education, Compliance, and Outreach at or 216-651-5982 ext. 243.

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Providence House internships are unpaid appointments and are available in the External Relations or Social Work Departments. These positions provide an excellent foundation for future careers in social work or development-related careers.

Interns work within a specific, assigned area and also interact with our executive, administrative, case management and development professionals.

For more information regarding External Relations internship opportunities, please contact our Development Department.

Internships are also available for students enrolled in a Masters Level Social Work program. To learn more please contact our Director of Family Services.

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2050 W. 32nd Street - Cleveland, Ohio 44113-4017
p. 216.651.5982 - f. 216.651.0112 -

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