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Providence House


The infants and children that come to Providence House face a range of crises which place them at risk for abuse or neglect. They are primarily from economically disadvantaged families in nearly 30 zip codes throughout greater Cleveland. In the past year 326 children from 166 families were admitted into our care and provided with 4,609 days of care.


Of the children who came to Providence House last year:

95% were admitted to prevent neglect
• 41% were admitted to prevent abuse
• 36% were homeless or had unsafe housing
• 19% had a caregiver with a medical crisis
• 9% had a caregiver with a mental health crisis
• 14% were a victim of or witness to violence
• 6% had a caregiver in treatment for substance abuse

Families seeking support from Providence House typically face more than one crisis leading up to their children’s stay in the Crisis Nursery. These crises may cause fear, terror, or worry for both the children and their parents. Even frequent moving, unsafe housing, or medical and mental health treatment, while not violent incidents, can still be traumatic. Last year, 32% of parents and 44% of children were victims of violent traumas before coming to Providence House. Of those:

  • 73% experienced domestic violence 
  • 32% experienced emotional abuse
  • 19% experienced sexual assault, sexual abuse, molestation, or rape
  • 17% experienced child physical abuse

Outcome Highlights

Our program goals, objectives, and intended outcomes align with our mission to end child abuse and neglect by protecting at-risk children, empowering families in crisis, and building safer communities for every child. Our Crisis Nursery programs are a vital service to meet the needs of families and children in crisis.  Our results are clear. 

Family Preservation

  • 97% of children who stayed at Providence House were reunified with their parent or guardian. 

Parent Satisfaction

  • 100% agreed or strongly agreed that their child was provided with a safe, homelike environment. 
  • 100% agreed or strongly agreed that their child’s daily care and medical needs were met while they stayed at Providence House. 
  • 99% agreed or strongly agreed that our staff was professional and supportive in their interactions with them. 
  • 100% agreed or strongly agreed that their overall experience at Providence House was positive. 
  • 84% of our families say their family stability increased as a result of their child’s stay at Providence House.

Program Compliance

  • 88% of parents were fully compliant and completed our recommended case management, parent education, and aftercare services.