COVID-19 Community Resources

See below for a consolidated list of resources for children and families in Cleveland during the COVID-19 pandemic.

Read about how Providence House has shifted our services to fit our families' needs here.

To see our latest statement from our President and CEO, Natalie Leek, click here.

To access the Providence House Community Referral Form, click here.

General COVID-19 Related Resources

• You may be able to recieve basic needs items through Providence House if referred by a worker. Visit our Community Referral page.
• Visit Ohio Department of Health's Coronavirus information page.
• Governor DeWine's daily Ohio briefings can be viewed here. The Ohio Channel will make these available in multiple languages following the closing of each update.
• 211, United Way's emergency hotline, is offering assistance finding food, paying house bills, or other essential services.
• Find information on preventing the spread of COVID-19 from the ODE here.
• Centers for Disease Control and Prevention has information on handwashing as a family activity.
• Legal Aid Resources: Find the flyer in English and Spanish here.
• COVID-19 testing available, by appointment only, at the Neighborhood Family Practice (Corner of Lorain & W 117th). Find the flyer in English and Spanish here. 

COVID-19 testing available, by appointment only, at the Neighborhood Family Practice (Corner of Lorain & W 117th). Find the flyer in English and Spanish here. 

Food Distribution

• The Greater Cleveland Food Bank will continue to provide food for families in need. You can call the Help Center at 216-738-2067 if you need food assistance. 
• Cleveland Public Library will be serving bagged lunches for kids at their 28 locations, Monday through Friday from 3:30pm – 4:30pm. 
• University Settlement's food pantry is open and operating Monday-Friday, from 11:30am-2:00pm.
• There are several food distributions in May. Click here to learn more. 
• SNAP recipients in Cuyahoga County can now order groceries online - both retailers require an online account to be created:
  • Giant Eagle: All locations in Ohio - Minimum purchase amount is $35
  • Walmart: All locations in Ohio - Minimum purchase amount is $30

Housing and Utilities

• CHN Housing Partners Family Stability Initiative program can help any Cleveland family with school aged children (pre-K and above), help vet potential new landlords and identify good housing. Once housing has been identified, they can provide up to $1,250 to help cover security deposits, first month's rent, etc.
• EDEN can provide security deposit and one month rent through Day One Families Fund. A worker needs to complete a referral for the client.

Mental Health and Safety

• National Domestic Violence Hotline can be reached by calling 1-800-799-SAFE(7233)
• SAMHSA National Hotline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders
• 24-Hour Crisis Text "4HELP" to 741741. A live, trained crisis counselor will respond within five minutes. The crisis counselor helps you move from a hot moment to a cool calm to stay safe and healthy using effective active listening and suggested referrals – all through text message using Crisis Text Line’s secure platform.
• OhioGuidestone remains open and is taking referrals. The agency is offering telehealth for clients and providers. Call the office for the correct county.
• Frontline Mobile Crisis Teams are completing all Crisis Assessments via phone.
• Catholic Charities behavioral health programs are open for telehealth assessments and services. The Community Based Family Services and Outpatient Mental Health program can be reached at 216-318-7026 for screening and referrals.
• Southwest General Hospital: Is now offering telehealth services for outpatient Mental Health and Chemical Dependency. There will also be a child psychiatrist offering virtual appointments. The phone number is 440-816-8200.
• Cleveland Rape Crisis Center is offering telehealth services. Chat online or call or text (216) 619-6192 or (440) 423-2020.
• Beech Brook is taking Early Childhood Mental Health referrals and doing telehealth services.

Employment

• See this week's CEOGC Job Listings packet
• Ohio Department of Job and Family Services is offering assistance if if you have been laid off due to COVID-19 related cuts.
• Legal Aid Society of Cleveland is offering assistance here if you have been laid off due to COVID-19 related cuts.
• OhioGuidestone Workforce 360 program offers workforce assistance. You can access the packet here and referral document here.
• Here is a list of employers hiring during the pandemic.

Parenting

• Help Me Grow/Bright Beginings is still taking referrals and new clients. This program provides services that promote the health and development of infants and toddlers.

Benefits

• Access benefits online here or through the Eligibility Contact Center at 1-844-640-OHIO.
• SNAP and TANF- certification periods ending in March, April or May or June are extended 6 months. Some families are receiving extra money according to what they already receive, but will not be notified. Work requirements have been waived for SNAP and TANF recipients.
• Application Requirements for TANF Emergency Funds Guidelines. 
• Emergency assistance is temporarily available for families affected by COVID-19 through the Prevention, Retention, and Contingency (PRC) program.
• WIC screenings and appointments are being done over the phone. Appointments are not being completed in-person. 
  

  • For someone who already has WIC, appointments are being done over the phone, and then you need to come in to load the card and give proof of income/any other documentation requested

  • For NEW WIC recipients, screening over the phone, then the nutritionist calls the parent, then they need to come in to receive/load the card, and bring in documentation (proof of income, birth certificates/shot records, etc).

Activities and Resources for Kids

• Barnes and Noble is hosting virtual storytime every week.
• Check out the Great Lakes Science Center's YouTube channel for online learning and activities.
• Scholastic is offering a Learn at Home program.
• GoNoodle has movement and mindfulness videos created by child development experts.
• Check out this Calendar of Virtual Field Trips for Families.
• The Cincinnati Zoo is bringing the zoo to you on their Facebook page.
• Children's Museum Cleveland is offering many virtual programs including story times, STEM activities, music activities, and more.
• Children from birth to age five can recieve a free book mailed to them every month through Dolly Parton's Imagination Library.
• Kasey Kellem is offering free yoga classes through YouTube. Yoga has great benefits for both children and adults alike.