Providence House

About Us


COVID-19 Response

See how Providence House has adapted and innovated to continue supporting families and our community throughout the pandemic by watching this video.

You can access the Providence House Community Referral Form here.

Below is a consolidated list of resources for children and families in Cleveland.

General COVID-19 Related Resources

Food Distribution

  • The Greater Cleveland Food Bank will continue to provide food for families in need. You can call the Help Center at 216-738-2067 if you need food assistance. 
  • Cleveland Public Library will be serving bagged lunches for kids at their 28 locations, Monday through Friday from 3:30pm – 4:30pm. 
  • University Settlement's food pantry is open and operating Monday-Friday, from 11:30am-2:00pm.
  • There are several food distributions in May. Click here to learn more. 
  • SNAP recipients in Cuyahoga County can now order groceries online - both retailers require an online account to be created:
    • Giant Eagle: All locations in Ohio - Minimum purchase amount is $35
    • Walmart: All locations in Ohio - Minimum purchase amount is $30

Housing and Utilities

  • CHN Housing Partners Family Stability Initiative program can help any Cleveland family with school aged children (pre-K and above), help vet potential new landlords and identify good housing. Once housing has been identified, they can provide up to $1,250 to help cover security deposits, first month's rent, etc.
  • EDEN can provide security deposit and one month rent through Day One Families Fund. A worker needs to complete a referral for the client.

Mental Health and Safety

  • National Domestic Violence Hotline can be reached by calling 1-800-799-SAFE(7233)
  • SAMHSA National Hotline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders
  • 24-Hour Crisis Text "4HELP" to 741741. A live, trained crisis counselor will respond within five minutes. The crisis counselor helps you move from a hot moment to a cool calm to stay safe and healthy using effective active listening and suggested referrals – all through text message using Crisis Text Line’s secure platform.
  • OhioGuidestone remains open and is taking referrals. The agency is offering telehealth for clients and providers. Call the office for the correct county.
  • Frontline Mobile Crisis Teams are completing all Crisis Assessments via phone.
  • Catholic Charities behavioral health programs are open for telehealth assessments and services. The Community Based Family Services and Outpatient Mental Health program can be reached at 216-318-7026 for screening and referrals.
  • Southwest General Hospital: Is now offering telehealth services for outpatient Mental Health and Chemical Dependency. There will also be a child psychiatrist offering virtual appointments. The phone number is 440-816-8200.
  • Cleveland Rape Crisis Center is offering telehealth services. Chat online or call or text (216) 619-6192 or (440) 423-2020.
  • Beech Brook is taking Early Childhood Mental Health referrals and doing telehealth services.



  • Help Me Grow/Bright Beginings is still taking referrals and new clients. This program provides services that promote the health and development of infants and toddlers.


  • Access benefits online here or through the Eligibility Contact Center at 1-844-640-OHIO.
  • SNAP and TANF- certification periods ending in March, April or May or June are extended 6 months. Some families are receiving extra money according to what they already receive, but will not be notified. Work requirements have been waived for SNAP and TANF recipients.
  • Application Requirements for TANF Emergency Funds Guidelines. 
  • Emergency assistance is temporarily available for families affected by COVID-19 through the Prevention, Retention, and Contingency (PRC) program.
  • WIC screenings and appointments are being done over the phone. Appointments are not being completed in-person. 
    • For someone who already has WIC, appointments are being done over the phone, and then you need to come in to load the card and give proof of income/any other documentation requested

    • For NEW WIC recipients, screening over the phone, then the nutritionist calls the parent, then they need to come in to receive/load the card, and bring in documentation (proof of income, birth certificates/shot records, etc).

Activities and Resources for Kids