Providence House

About Us


COVID-19 Community Resources

See below for a consolidated list of resources for children and families in Cleveland during the COVID-19 pandemic.

To see our latest statement from our President and CEO, Natalie Leek, click here.

To access the Providence House Community Referral Form, click here.

General COVID-19 Related Resources

COVID-19 testing available, by appointment only, at the Neighborhood Family Practice (Corner of Lorain & W 117th). Find the flyer in English and Spanish here

Food Distribution

  • The Greater Cleveland Food Bank will continue to provide food for families in need. You can call the Help Center at 216-738-2067 if you need food assistance. 
  • Cleveland Public Library will be serving bagged lunches for kids at their 28 locations, Monday through Friday from 3:30pm – 4:30pm. 
  • University Settlement's food pantry is open and operating Monday-Friday, from 11:30am-2:00pm.
  • There are several food distributions in May. Click here to learn more. 
  • SNAP recipients in Cuyahoga County can now order groceries online - both retailers require an online account to be created:
    • Giant Eagle: All locations in Ohio - Minimum purchase amount is $35
    • Walmart: All locations in Ohio - Minimum purchase amount is $30

Housing and Utilities

  • CHN Housing Partners Family Stability Initiative program can help any Cleveland family with school aged children (pre-K and above), help vet potential new landlords and identify good housing. Once housing has been identified, they can provide up to $1,250 to help cover security deposits, first month's rent, etc.
  • EDEN can provide security deposit and one month rent through Day One Families Fund. A worker needs to complete a referral for the client.

Mental Health and Safety

  • National Domestic Violence Hotline can be reached by calling 1-800-799-SAFE(7233)
  • SAMHSA National Hotline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders
  • 24-Hour Crisis Text "4HELP" to 741741. A live, trained crisis counselor will respond within five minutes. The crisis counselor helps you move from a hot moment to a cool calm to stay safe and healthy using effective active listening and suggested referrals – all through text message using Crisis Text Line’s secure platform.
  • OhioGuidestone remains open and is taking referrals. The agency is offering telehealth for clients and providers. Call the office for the correct county.
  • Frontline Mobile Crisis Teams are completing all Crisis Assessments via phone.
  • Catholic Charities behavioral health programs are open for telehealth assessments and services. The Community Based Family Services and Outpatient Mental Health program can be reached at 216-318-7026 for screening and referrals.
  • Southwest General Hospital: Is now offering telehealth services for outpatient Mental Health and Chemical Dependency. There will also be a child psychiatrist offering virtual appointments. The phone number is 440-816-8200.
  • Cleveland Rape Crisis Center is offering telehealth services. Chat online or call or text (216) 619-6192 or (440) 423-2020.
  • Beech Brook is taking Early Childhood Mental Health referrals and doing telehealth services.



  • Help Me Grow/Bright Beginings is still taking referrals and new clients. This program provides services that promote the health and development of infants and toddlers.


  • Access benefits online here or through the Eligibility Contact Center at 1-844-640-OHIO.
  • SNAP and TANF- certification periods ending in March, April or May or June are extended 6 months. Some families are receiving extra money according to what they already receive, but will not be notified. Work requirements have been waived for SNAP and TANF recipients.
  • Application Requirements for TANF Emergency Funds Guidelines. 
  • Emergency assistance is temporarily available for families affected by COVID-19 through the Prevention, Retention, and Contingency (PRC) program.
  • WIC screenings and appointments are being done over the phone. Appointments are not being completed in-person. 
    • For someone who already has WIC, appointments are being done over the phone, and then you need to come in to load the card and give proof of income/any other documentation requested

    • For NEW WIC recipients, screening over the phone, then the nutritionist calls the parent, then they need to come in to receive/load the card, and bring in documentation (proof of income, birth certificates/shot records, etc).

Activities and Resources for Kids