Providence House


The infants and children that come to Providence House face a range of crises which place them at risk for abuse or neglect. They are primarily from economically disadvantaged families in nearly 30 zip codes throughout greater Cleveland. In the past year 323 children from 167 families were admitted into our care and provided with 5,708 days of care.

Of the children who came to Providence House last year:

  • 40% had a caregiver who lacked resources to meet basic needs.
  • 32% were homeless or had unsafe housing.
  • 18% had a family member with a medical crisis.
  • 10% had a caregiver with a mental health crisis.
  • 7% were victims of or witness to violence.

Outcome Highlights

Our program goals and intended outcomes align with our mission to protect at-risk children and support families through crisis, strengthening communities to end child abuse and neglect through a two-generation, trauma-informed approach. Our Crisis Nursery programs are a vital service to meet the needs of families and children in crisis.  Our results are clear. 

Family Preservation

  • 99% of children who stayed at Providence House were reunited with their parent or guardian. 

Parent Satisfaction

  • 100% of parents felt their child was provided with a safe, homelike environment. 
  • 99% of parents felt that their child’s daily care and medical needs were met while their child stayed at Providence House. 
  • 99% of parents felt our staff was professional and supportive in their interactions with them. 
  • 100% of parents felt their overall experience at Providence House was positive. 
  • 99% of parents reported that their bond with their child stayed the same or improved.
  • 68% of our families engaged in intensive family preservation services felt their family stability increased as a result of their child’s stay at Providence House.
  • 62% of families receiving parent education felt their parenting skills improved.

Program Engagement

  • 90% of parents were fully engaged and completed our recommended case management, parent education, and aftercare services.