Providence House can support up to 30 children at a time (20 children in Leo’s House, our traditional Crisis Nursery, and 10 children in Elisabeth’s House, our Pediatric Crisis Nursery for children with medical needs). Last year, we supported 323 children!

Children can stay at Providence House from 24 hours up to 60 days (with a 90 day option when a parent is in inpatient treatment, incarcerated, or medically incapacitated). Last year, our average length of stay was 24 days.

We provide free, voluntary (non-custodial), emergency shelter and round-the-clock direct services to provide for each child’s basic needs. Our childcare staff and volunteers engage children in daily onsite activities and community field trips. Licensed Social Workers use developmental assessments to make sure children are at the appropriate developmental stage and use play-based approaches to build developmental skills. If children are showing significant delays, social workers connect families to agencies that can provide support long-term.

To see what a day in the life of a child at Providence House is like, visit our Gallery for photos and videos.

Yes! Our staff takes children to and from their home school, because we don’t want to interrupt those important educational and community connections while children stay with us. Last year we provided 1,680 trips to school!

Children from birth through 12 years old can stay at Providence House. When our social workers receive an inquiry from a family who has children over 12 years old, they work to connect them to other community resources that are a better fit for their family.

Each year, 20% to 30% of children served will be readmitted into our crisis nursery. Families trust Providence House to support them when they need help and may come back for help if their crisis escalates. This isn’t necessarily a bad thing! In a long-term outcome study families with multiple admissions of their children were no more likely to have foster care involvement than those with a single admission.

Yes, throughout their child’s stay, parents are required to visit with their children at least two times a week. Visits that take place onsite may be supervised by social workers as part of our parent education program or take place in private rooms in the Family Center. If they are able, and it is a safe option, parents may take their children on day-long visits offsite and, after one week of engagement in our services, for up to two nights offsite per week. Many parents visit more often or call to speak with their children daily.

About 50% of the families that use our services self-refer, which means they may have heard from someone they trust that Providence House can help them. We also collaborate with over 100 organizations in our community to support families in crisis. We receive referrals from domestic violence shelters, homeless shelters, hospitals, drug treatment and mental health providers, and our local public child welfare department.

It is our goal that we can preserve each family that comes to Providence House. Last year 99% of the children we served were reunited with their parent or guardian. However, if a parent or guardian is not engaging in our program (completing required visits, participating in case management and parent education, etc.) and we have concerns about the safety of the children, our social workers will alert the Division of Child and Family Services to report our concerns.

Last year, 83% of our expenses were related to our program and services.

We are primarily funded by philanthropic contributions from individuals, foundations, companies, groups, schools, and faith communities. Last year, 15% of our funding came from the government, mostly at the state level.

We are unable to accept used items to help ensure the health and safety of the children in our crisis nurseries. We are grateful for the community support we receive, which allows us to provide each child a backpack with new clothes, hygiene products, a blanket, and a teddy bear when they arrive. Giving children new items helps to reinforce a sense of self-esteem and personal ownership and it helps us ensure that our crisis nursery is clean and hygienic. To view the items we need most right now, click here.

Childcare volunteers must be at least 21 years of age, and be able to commit to a weekly volunteer shift of 2 or 3 hours. We follow these rules in accordance to our licensure and to support the safety of the children who stay at Providence House. Childcare volunteers are held to the same rigorous training and screening requirements as our paid childcare staff, and are monitored and evaluated regularly. We are grateful for the support of close to 60 trained volunteers that provide one-on-one interactions for children and help with all the cleaning and cooking that occurs in our crisis nurseries on a daily basis. Find out more.